Shanita Brown
Associate Vice President, Professional Services @Ferrilli
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WORK HISTORY
Associate Vice President, Professional Services @Ferrilli
Leads and grows a high-performing professional services practice serving higher education institutions, with deep expertise in Ellucian Banner. Serves as a culture-driven leader who builds strong teams, delivers exceptional client outcomes, and ensures sustainable financial performance. Partners closely with sales and operations to help institutions address complex challenges and expand long-term impact. Actively contributes as an industry thought leader, shaping client strategy and organizational direction.
EDUCATION
Tennessee State University
Bachelor's Degree, Computer Science
University of Phoenix
MBA, Business Administration and Management, General
Trevecca Nazarene University
Doctor of Education (Ed.D.), Leadership and Professional Practice
ABOUT SHANITA BROWN
Over 20 years of experience in higher education. Experience working closely with Admissions, Records, Financial Aid, Academic Support, Student Affairs, Academic Affairs, and Student Life in an effort to develop and execute strategic enrollment management, retention and student success goals. Experience implementing technology solutions to improve processes and the student experience. Experience developing community partnerships. Experience developing pipeline programs for minority and disadvantaged student populations. Equipped with strong aptitude for analysis and attention to detail, resulting in accurate reporting of academic information on behalf of institution. Ability to quickly analyze processes and recommend actions that will improve services provided to students. Knowledge of strategic planning and accreditation processes.
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