Shanine Jajh

Director of Events @Sopwell House

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2018 — Present

Director of Events @Sopwell House

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Responsible for supporting and managing the Conference and Events team whilst providing support to the Director of Sales by maximising sales opportunities with the Conference and Events Department. This includes continuing to develop business strategies to achieve overall company goals. Pro-actively analysing and act upon financial information, setting short term and long-term strategies in co-operation with the DOS to support the C&E Budget objectives. Managed the C&E Sales budget and achievement of targets for profitability and sales growth alongside forecasting and updated both Sales and Events team to provide a goal focused environment. I would present the financials in the monthly departmental meeting as well as having a visual focus in the department. Strategised on a weekly basis to increase and maximise occupancy and average rates for Meetings and Events facilities, thorough proactive diary management. Regularly maintaining key client relationships and building client trust and rapport with the aim of increasing client percentage year on year. Managing 5 members of the C&E team, 2 Reactive Sales Team and 1 Groups Controller. For the events team, I ensured all BEO’s are up to date and correct, ensuring all billing has been collected and deposits are taken on time. For the Reactive Sales Team, ensuring the response time was within 2 hours and all enquiries and contracts requested sent the same day, to ensure all activities are up to date and pass new business to the pro active sales team to follow up. For the Groups Controller, to ensure are group booking blocks were accurate with information up to date, correct revenue and contracts checked and sent out. Hosted Operations meeting on a weekly basis, attended sales strategy and revenue meetings.

EDUCATION

2005 — 2008

University of Greenwich

Event Management, Meeting and Event Planning

SKILLS

Hotel ManagementTrainingHospitalityEvent ManagementMarketing StrategyDelphiCustomer ServiceSocial Media MarketingRevenue AnalysisLuxuryHotelsFront OfficeCateringResortsBanquet OperationsHospitality IndustryTime ManagementOpera Sales and CateringHospitality ManagementFood & BeverageBanquetsMicros

ABOUT SHANINE JAJH

A Director of Events with a proven track record of success within top-tier luxury…

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