Shanil Tufchi
Lead IT Operations @Synechron
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WORK HISTORY
Lead IT Operations @Synechron
Pune, IN
EDUCATION
AISSMS IOIT
Bachelor of Engineering (BE), Electronics Engineering
ABOUT SHANIL TUFCHI
Amdocs leverages my expertise in troubleshooting and automation to enhance order management systems. By automating recurring tasks with SQL, PL/SQL, and UNIX scripting, and resolving stuck orders via internal ETL tools, our team improves efficiency and ensures seamless client service. Collaborative efforts with application teams address system issues, while dashboards and reports provide actionable insights. With a BE in Electronics Engineering from AISSMS IOIT, I excel in applying technical acumen to optimize operations. My proficiency in problem analysis, cloud tools, and client-facing resolutions aligns with organizational goals to deliver robust solutions. Dedicated to streamlining workflows, I aim to foster innovation and reliability in IT operations.
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