Shanika Reid Pg Assoc
Aftersales Manager @Lexus Leeds
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WORK HISTORY
Aftersales Manager @Lexus Leeds
EDUCATION
The University of Huddersfield
Bachelor’s Degree, Law
The Open University Business School
Master's degree, Human Resources Management
ABOUT SHANIKA REID PG ASSOC
I’m an Aftersales Manager at Lexus Leeds, headhunted to take on the challenge of leading a department that needed fresh direction and stronger results. With over a decade in the automotive industry, I’ve built my career on combining people-first leadership with the drive to deliver outstanding customer satisfaction.Alongside my industry experience, I hold a Master’s in Human Resource Management, which has shaped how I coach teams, develop talent, and create an environment where people can thrive. I believe that when colleagues feel valued, engaged, and supported, the results naturally follow.I’m passionate about turning challenges into opportunities - whether that’s improving customer satisfaction scores, streamlining workshop processes, or rebuilding team morale. For me, success isn’t just about operational efficiency; it’s about leaving a positive, lasting impact on the people and businesses I work with.
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