Shaniece Jones

About Shaniece Jones

With over seven years of experience in healthcare administration and customer service, I’ve had the opportunity to develop strong skills in insurance follow-up, financial reconciliation, and streamlining administrative processes. I take pride in my ability to resolve complex issues, mentor teams, and enhance overall efficiency. My attention to detail, adaptability, and commitment to delivering exceptional service have allowed me to drive positive outcomes and build strong client relationships. I’m excited to continue growing, applying my skills, and contributing to impactful results in the healthcare and education industry.

Experience

1. Financial Aid Processor

   Fa Solutions Llc

   Jun 2020 — Present

   Reviewed and processed student financial aid applications, including FAFSA, verification documents, and institutional forms to ensure accuracy and compliance with federal, state, and institutional regulations• Collaborated with financial aid counselors and other departments to resolve discrepancies, update student records, and facilitate timely disbursement of funds• Maintained up-to-date knowledge of federal and state financial aid regulations, institutional policies, and funding deadlines to ensure compliance and maximize student aid opportunities• Managed confidential student information with strict adherence to privacy laws (FERPA) and institutional policies• Prepared reports and documentation related to financial aid status and transactions for internal and external audits

Education

• Lone Star College

  Associate of Arts and Sciences - AAS

• University of Houston-Downtown

  Bachelor of Science - BS