Shanice McWilliams
Benefits Administration Expert at Gusto | Life & Health Licensed
- Role
- Dedicated Advisor at Gusto
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Shanice McWilliams
As a Dedicated Advisor at Gusto, I provide exceptional service to customers and help them design and advise on benefits offerings that meet their business needs. I also act as a subject matter expert on benefits and insurance and analyze and refine processes to improve internal efficiency. I have a Life and Health Insurance License issued by the South Carolina Department of Insurance and experience in various roles in customer service, insurance, and management.I currently have a Master of Science in Human Resources Management and Services at Southern New Hampshire University, where I learned the latest theories and practices. I have a Bachelor of Arts degree in Communication from Coastal Carolina University, where I developed my interpersonal and communication skills. I am passionate about helping people and businesses achieve their goals and always eager to learn new skills and grow professionally.
Experience
Dedicated Advisor
Jul 2023 — Present
Education
Southern New Hampshire University
Master of Science - MS, Human Resources Management and Services
Coastal Carolina University
Bachelor of Arts - BA, Communication
2011 — 2016
Skills
- Public Speaking
- Research
- Microsoft Word
- Leadership
- Customer Service
- Project Management
- Microsoft Office
- Microsoft Excel
- Powerpoint
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