Shanice Soriano
Senior Administrative Assistant @Capital One
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WORK HISTORY
Senior Administrative Assistant @Capital One
Trusted administrative partner to senior leadership across multiple time zones - including a Vice President, Senior Director, and two Directors - supporting high level operational strategy, executive communications, and team coordination. Known for anticipating needs, navigating complexity with discretion, and enabling leaders to focus on high-impact priorities through seamless calendar, travel and workflow management- Manage complex calendars across multiple time zones using Google Workspace; oversee 85+ scheduling actions weekly, prioritize high-impact meetings and reduce scheduling conflicts by 25% through strategic calendar optimization - Coordinate end-to-end domestic travel arrangements in Concur for frequent travelers; ensure timely, cost-effective booking and adherence to policy- Own expense report processing and reconciliation for senior leaders, reducing approval turnaround by 30% and improving overall compliance - Lead planning and execution of team events, offsites, recognition initiatives, and monthly department-wide events with 75% participation, contributing to strengthened team culture and engagement - Build strong cross-functional partnerships to streamline workflows, resolve administrative bottlenecks and enable team-wide operational efficiency - Maintain daily communication flow across teams using Slack, email and shared docs to support fast-paced decision-making and leadership visibility
EDUCATION
Fashion Institute of Technology
Bachelor of Science (BS), Fashion/Apparel Design
Fashion Institute of Technology
ASS, Fashion/Apparel Design
ABOUT SHANICE SORIANO
Senior Administrative Assistant with 14 years of experience and a proven track record of supporting executive leadership through strategic calendar management, operational coordination, and internal communications. Known for creating structure in fast-paced environments and enabling leaders to focus on high-impact work.I take a proactive, detail-oriented approach to solving problems, anticipating needs, and fostering strong cross-functional collaboration. My goal is always to make the complex simple, and the fast-paced manageable.With a passion for operational excellence and a natural aptitude for leadership support, I’m excited to grow into opportunities that bridge high-level execution with team culture and long-term vision. I’m energized by inclusive, mission-driven environments where trust, collaboration, and thoughtful partnership are at the center of how teams operate.
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