Shani Jackson
Director of Service Delivery and Development @Ecc Educational Competencies Consortium
Nottingham, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Mar 2025 — Present
Director of Service Delivery and Development @Ecc Educational Competencies Consortium
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EDUCATION
2012 — 2013
Harper Adams University
Foundation Certificate in Professional Skills in International Development
2004 — 2008
The Open University
BA (Hons)
2015 — 2017
The University of Manchester
Msc Human Resource Management and Development
2007 — 2007
Institute of Leadership & Management
Front Line Management
SKILLS
Lead GenerationCustomer AcquisitionCapacity BuildingEmployee EngagementManagementBusiness AnalysisInternational NgosContact CentersInternational DevelopmentOperations ManagementMarketing StrategyHuman ResourcesProcess ImprovementPerformance ImprovementOrganizational DevelopmentTeam ManagementCall CenterInbound MarketingBusiness ArchitectureBusiness Process ImprovementCustomer RetentionSalesSales ManagementCustomer ServiceCross SellingPerformance ManagementCrmPoverty ReductionNgosCall CentersBusiness DevelopmentMergersCustomer ExperienceStakeholder ManagementOutsourcingAccount ManagementChange Management
ABOUT SHANI JACKSON
For over 20 years, I’ve led operational teams, in customer and membership environments…
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