Shannon Hutchins

Sr. Customer Success Manager at Amazon

Role: Strategic Sr Customer Success Manager at Amazon
Location: Seattle, WA, US
LinkedIn followers: 500 followers

About Shannon Hutchins

I am a customer obsessed marketing and communications specialist with a proven background in leadership, project management and business development. Creative and analytical, I am capable of thinking outside the box for solutions and implementing them through proven metrics.

Experience

Strategic Sr Customer Success Manager
Amazon
Nov 2023 — Present

Education

University of Michigan College of Literature, Science, and the Arts
Bachelor of Arts, English (Creative Writing/Poetry Concentration)
University of Washington
Master of Communication (MCDM), Digital Media
2014 — 2017

Skills

Product Development
Marketing Communications
Market Research
Editing
Adobe Creative Suite
Writing
Product Placement
Product Management
Microsoft Office
Excel
Art Direction
Powerpoint
Competitive Analysis
Creative Direction
SEO Copywriting
Wordpress
Team Leadership
Advertising
News Writing
Public Relations
Social Media
Media Relations
Product Marketing
Finished Goods
Social Networking
Qualifications: Product Development & Management Strategic Market Planning Digital Media Production Immersive Storytelling Content Management & Creation Photography & Video UX Design Content Strategy & Analytics Social Media Metrics Writer & Editor Analyt
Social Media Marketing
Blogging
Email Marketing
Press Releases
Digital Media
Promotions
Data Analysis
Product Design
Creative Development
Packaging
Event Management
Brand Development
Marketing Strategy
Direct Marketing

Contact information

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Work email
•••••@amazon.com
Personal email
•••••@•••••.com
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Current company

Amazon

Software Development · 10K employees · 2127 7th Ave., Seattle, WA, 98109, US

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

amazon.com

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About Shannon Hutchins

Experience

Strategic Sr Customer Success Manager

Education

University of Michigan College of Literature, Science, and the Arts

University of Washington

Skills

Find verified contacts for anyone on LinkedIn