Shanez Keshani Wickramasinghe

Operations Officer i (Aml) @TD

Toronto, ON, CA

Work within AML Operations, responsible for conducting rapid reviews (15–20 minutes) of system-triggered alerts related to data discrepancies, incompleteness, and regulatory risk factors- Ensure compliance through data remediation and accurate record-keeping- Review discrepancy alerts generated by internal systems and completed remediation in accordance with regulatory and risk-based requirements- Interpret source documents to validate and correct customer, client, and transaction data- Enter, verify, and update data accurately in reporting systems and internal applications- Identify, correct, and escalate data errors within defined service-level agreements (SLAs)- Compare data against original documents/alternate sources to ensure consistency and accuracy-Liaise with internal partners to retrieve missing/incomplete data and ensuring timely updates- Respond to internal queries and partner requests efficiently, supporting smooth operational flow

Chartered Institute of Personnel Management (CIPM).

Chartered Qualification in Human Resource Management CQHRM

University of Bedfordshire

Master of Business Administration - MBA

Fleming College

Postgraduate Diploma

Institute of Personnel Management Sri Lanka (IPM)

CCHRM

Asian International Academy

Diploma in Credit Management

University of Greenwich

Bachelor of Laws - LLB

Chartered Institute of Personnel Management (CIPM).

PQHRM

IDM Nation Campus

Certificate