Shane Otoole
Client Partner @NTT DATA
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WORK HISTORY
Client Partner @NTT DATA
County Dublin, IE
Leveraging the scale of NTT\'s global assets and R&D, we help our clients in Ireland with a broad range of consulting services, managed services, application design, development and operate. I lead the development of business in Telco, Media and Tech sector, helping our clients transform and grow their business with Digital consulting and services, cyber security expertise, IT services (development, managed services) and advisory expertise. I lead the team to grow the business 6-fold in 5 years, diversify and expand across clients and build trusted relationships at all levels.
EDUCATION
Queen's University Belfast
Bachelor's Degree, Electronic Engineering
SKILLS
ABOUT SHANE OTOOLE
I am a Technologist and Transformation Leader with 28 years experience in mobile telecommunications (design, product development, test), business planning (broadband, networks, commercial), governance (IT, technology, operations) and business development (leading complex sales, managed services, C level client relationships). I am experienced in leading organisational change e.g. delivering multi-million € cost savings. I have driven improvements to service for a 1.2m customer base across retail, marketing, business development and network modernisation activities.I excel at listening to client needs and solving challenging business problems, leveraging the expertise from across NTT Group companies. I have a strong delivery track record and I\'m a highly capable consultant in driving improved customer experience and business value. I develop proposals for clients delivering value and high quality service in IT, networks, business and consumer sales, digital and cyber security. I\'m valued as a trusted advisor by clients and build strong business relationships at all levels.
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