Shane Oskins
Contact Center | Vendor Management | Project Management | Client Services
- Role
- Director of Member Services at Benjamin
- Location
- Beloit, WI, US
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
Experience
Director of Member Services
Nov 2024 — Present · Beloit, WI, US
Skills
- Program Management
- Workforce Management
- Team Building
- Management
- Quality Assurance
- Mentoring
- Contact Centers
- Employee Benefits
- Interviewing
- Operations Management
- Coaching
- Process Improvement
- Teamwork
- Call Center
- Leadership
- Customer Satisfaction
- Call Center Development
- Business Process Improvement
- Customer Retention
- Supervisory Skills
- Microsoft Office
- Customer Service
- Performance Management
- Crm
- Employee Training
- Telemarketing
- Interviews
- Call Centers
- Customer Experience
- Team Leadership
- Telecommunications
- Outsourcing
- Troubleshooting
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