Shane Murphy

About Shane Murphy

I am a creative, results-driven, high achiever with 9+ years of outstanding performance in sales and sales leadership. Currently leading a 65-strong team of sales reps, supervisors, coaches, and managers, we help achieve optimal revenue through a highly analytical, data-driven, and strategic approach. Never one to take a one-size-fits-all approach, I have a passion for creating and nurturing leads, helping my clients meet their goals.I love to build teams and develop talent, with a manager-as-coach approach. That said, I also know how to cultivate relationships at all levels, including VP- and C- level executives. I have extended knowledge of all phases of the global business life cycle, including leadership, sales, business development, change management, crisis management, product management, global strategy, and customer acquisition and retention.

Experience

1. Manager, Customer Success

   Datadog

   Feb 2025 — Present

Education

• Whittier College

  Bachelor's degree, International Business

  2007 — 2011

• Lingnan University

  Bachelor's degree, International Business

  2010 — 2011

Skills

• Microsoft Word
• Microsoft Excel
• Relocation
• Long-Term Customer Relationships
• Sustainable Business
• Hospitality Industry
• Leisure Travel
• Work in a Fast Paced Environment
• Multicultural Education
• Management
• Team Building
• Small Business
• Multicultural Sensitivity/Awareness
• Chinese Culture
• Hospitality Management
• Marketing Communications
• Environmental Awareness
• Sustainability
• Client Relations Skills
• Sustainable Energy
• Travel Planning
• Networking
• Customer Satisfaction
• Leadership
• Microsoft Office
• South East Asia
• Adventure Travel
• Market Analysis
• Sustainable Tourism
• Public Speaking
• Employee Training
• Social Media
• International Business
• Travel Arrangements
• Tourism
• Customer Retention
• Customer Service