Shane M Grizzle
Director of P & C Data Strategy @USAA
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WORK HISTORY
Director of P & C Data Strategy @USAA
Driving strategic alignment across P&C Data Strategy by partnering closely with business, data, and IT leaders. I help shape and advance data and analytics products while establishing a clear, scalable approach to planning and delivery. My focus is on strengthening the operating model, increasing transparency, and ensuring investments translate into measurable business outcomes across all P&C.
EDUCATION
University of Mary Washington
Bachelor of Professional Studies, with Highest Distinction, Leadership & Management
William & Mary – Raymond A. Mason School of Business
Master of Business Administration - MBA
ABOUT SHANE M GRIZZLE
For more than 15 years, I have led the strategy, implementation, and adoption of enterprise digital analytics programs within financial services, with a focus on Property & Casualty (P&C) insurance at GEICO and USAA. I am deeply passionate about building, leading, and revitalizing teams and departments in this field. My expertise lies in harnessing data, analytics, and experimentation, as well as modernizing data capabilities, to optimize digital and cross-channel experiences. I am dedicated to creating cohesive operational ecosystems that bring together business, product, and IT stakeholders. By blending transformational and servant leadership, I enable cross-functional teams to achieve success. Created Omni-Channel Data and D&S Transformation strategies, influencing measurability and securing $5.4M+ funding. Established GEICO teams for digital analytics and experimentation, managing a 10-member team and a multimillion-dollar contract.Co-launched Corporate Functions Data & Analytics department within a 6K-employee division.Served as Lead Product Owner for Data Science, deploying advanced analytics and ML/NLP capabilities.Served as an advisory committee member for the University of Richmond’s Customer Experience Program. Spearheaded implementation of digital experience solutions and SaaS analytics tools (e.g, Adobe Analytics, Target, Tag Manager).Advocated for data-driven decision-making, influencing continuous enhancement and optimization for cross-channel customer experiences.Led modernization of data capabilities through transitions to platforms like Snowflake. Built and revitalized departments, including a 150-person team within a organization.Democratized data and analytics, fostering internal customer engagement and increasing departmental budget from $9M to $13M.Orchestrated a successful Snowflake cloud migration and transitioned the department to scaled agile (SAFe): Digital Analytics | Customer Experience Analytics | Data Product Management | Program Management | Cross-Functional Leadership | Strategic Planning and Execution | Digital Transformation | Agile Methodologies | Business and Systems Analysis : SAFe | SDLC | JIRA/Rally | SQL | Tealeaf/Glassbox | A/B Testing | Adobe Analytics | Tag Manager System | PowerBI
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