Shanel Moses
Account Manager @Geneva Worldwide
Hartford, CT, US
EMAILS
s•••••@genevaworldwide.com
MOBILE NUMBERS
+18•••••••81
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WORK HISTORY
Apr 2022 — Present
Account Manager @Geneva Worldwide
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New York, NY, US
Responsible for overseeing and managing 10 accounts while prospecting 20 clients.•Collaborated with the contracts department to determine root causes of customer complaints and reducing them by 20%.•Passionate about managing company image and reputation through integrity and honesty in partnerships. Maintained 0% client loss in the last year as key account holder.•Scheduled knowledgeable and reliable interpreters to decrease cancellations.
EDUCATION
N/A
Post University
Bachelor of Science - BS
ABOUT SHANEL MOSES
Account Manager - Language Access
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