Shanelle Ferguson
Senior Manager @ Samsung | Retail Channel Operations
- Role
- Senior Manager of Retail Channel Operations at Samsung Electronics America
- Location
- Englewood Cliffs, NJ, US
- LinkedIn followers
- 500 followers
About Shanelle Ferguson
Dynamic Senior Sales Operations Manager with nearly 20 years in digital technology, specializing in driving sales team efficiency in fast-paced environments. Expert in strategic planning, process optimization, and data analysis to exceed revenue goals. Proven ability to develop and implement sales strategies, manage forecasting, budgeting, and incentive plans. Skilled at leveraging KPIs to identify improvements and maximize productivity. Highly experienced in CRM management and promoting data-driven decisions. Recognized leader who mentors teams, collaborates cross-functionally, communicates with executives, and consistently drives business growth.
Experience
Senior Manager of Retail Channel Operations
Nov 2025 — Present · Englewood Cliffs, NJ, US
Education
Centenary University
Bachelor of Science - BS, Business Administration, Concentration: Management
2020
Skills
- Wireless Networking
- Lte
- Route Optimization
- Sales Presentations
- Managed Services
- Sales Operations
- Customer Retention
- Mobile Project/ Job Site Management
- Customer Service
- Sales Management
- Solution Architecture
- Cellular Communications
- Management
- Wireless Technologies
- Direct Sales
- Mobile Technology
- Strategic Partnerships
- Cold Calling
- Sales Process
- Blackberry
- Building Relationships
- B2b
- Sales
- 4g
- Customer Satisfaction
- Salesforce.com
- Telecommunications
- Account Management
- Customer Experience
- Mobile Devices
- M2m
- Green Initiatives
- Wireless
- Solution Selling
- Team Leadership
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.