Shanel Knight

Ad Operations Specialist Ii @StackAdapt

Oshawa, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2023 — Present

Ad Operations Specialist Ii @StackAdapt

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Collaborate with Client Services to fulfill client deliverables including campaign trafficking, campaign modifications, and internal-facing ad operations- Creation and delivery of pixel-based data capturing systems- QA campaign assets, pixels and campaigns prior to launching- Identify areas of opportunity to optimize the campaign setup process alongside our product andtechnology teams- Establish techniques, practices and processes to support and optimize the creation of successful campaigns

EDUCATION

2020 — 2021

George Brown Polytechnic

Certificate in Digital Media, Marketing

N/A

York University

Bachelor of Commerce - BCom

2014 — 2017

George Brown Polytechnic

Diploma, Business Administration Marketing

ABOUT SHANEL KNIGHT

George Brown College graduate with a degree in Business Administrative Marketing and a post graduate certificate in Digital Media Marketing. I am interested in building on the fundamental knowledge that I have gained in my current role as an Ads Operations Specialist at StackAdapt to expand my understanding of the digital marketing industry as a whole.I have over 8 years of customer service experience with half of that time spent in a sales-based position. My time in this industry has taught me the importance of being grounded in your resolve and remaining calm when things don’t go as planned. I have been in nearly every situation that can arise in a customer service role and have mastered handling the situation calmly and professionally. Also worthy of note, being a student taught me the importance of organization and how to produce quality work. Lastly, my time working as an E-commerce Coordinator and as an Account Coordinator has taught me client management, CRM utilization, and the importance of time management.I participated in the Ontario Colleges Marketing Competition which is a case-based marketing competition that challenges students’ presenting capabilities and analyzing data in a high-pressure situation. Through this competition, I have grown to be a strong presenter and grown to be extremely hardworking, persuasive, and well-spoken.

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Shanel Knight — Ad Operations Specialist Ii at StackAdapt in Oshawa, ON, CA | Unifers