Shane Smith

Director, Partner Success at Workato | Partner & Services Leader

Role
Director, Partner Success at Workato
Location
Houston, TX, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Shane Smith

Experienced leader with track record of scaling Professional Services organizations within high-growth and mature SaaS environments. Guided by consistent focus on customer happiness. Successful in roles that blend strategic vision with hands-on leadership. Invested in developing high-performing teams, designing repeatable & efficient processes, and combining big picture vision with attention to detail to achieve results. End-to-end experience in Services, including pre-sales, project management, and technical delivery. Management of technical & non-technical teams from senior level to entry level - emphasis on individualistic & invested leadership style. Able to collaboratively inspire toward collective goals.

Experience

  1. Director, Partner Success

    Workato

    Sep 2025 — Present

Education

  • Missouri State University

    Master of Science - MS

  • University of Houston

    Bachelor’s Degree

Skills

  • Public Speaking
  • Data Analysis
  • Microsoft Excel
  • Python
  • Econometric Modeling
  • Project Management

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Shane Smith — Director, Partner Success at Workato in Houston, TX, US | Unifers