Shane Arcuri
Senior Customer Success Manager | Strategic Account Leadership | Scaling CS Operations | Driving Net Retention & Growth
- Role
- Senior Customer Success Manager at Consider
- Location
- Irvine, CA, US
- LinkedIn followers
- 500 followers
About Shane Arcuri
With over seven years of experience in customer success, my focus at Consider has been on…
Experience
Senior Customer Success Manager
Apr 2022 — Present
Book Size:~3.8MActs as a Strategic Business Partner to C-Suite stakeholders, transforming platform metrics into actionable insights that drive quarterly investment strategies and board-level reporting.Orchestrates a high-stakes ~$3.8M ARR portfolio of Venture Capital firms, designing engagement models that successfully scaled platform adoption across diverse investment teams.
Education
University of Arizona
Bachelor of Arts (B.A.), Psychology
2010 — 2014
University of Arizona
Psychology, Business Administration and Management, General
2010 — 2014
Skills
- English
- Event Planning
- Social Media
- Philanthropy
- Java
- Teamwork
- Time Management
- Leadership
- Customer Service
- Html
- Javascript
- Css
- Microsoft Office
- Research
- Marketing
- Project Management
- Microsoft Excel
- Powerpoint
- Fundraising
- Cpr Certified
- Mortgage Lending
- Microsoft Word
- Public Speaking
- Residential Mortgages
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