Shane Wood
General Manager @Bruce Titus Automotive Group
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WORK HISTORY
General Manager @Bruce Titus Automotive Group
Port Orchard, WA, US
During my tenure as General Manager at Bruce Titus Automotive Group, I\'ve led initiatives driving exceptional business performance and community impact. These accomplishments include:Three-Time Presidents Award Winner: Unprecedented in our history, demonstrating our unwavering commitment to excellence and customer satisfaction.Top Three in Mobile Service Experiences: Regionally recognized for our dedication to outstanding service delivery, consistently ranking among the top three in mobile service experiences.Longest Retention in Auto Group: Our team\'s relentless dedication to fostering long-term relationships with customers has resulted in the longest retention rates within our auto group, a testament to our commitment to customer loyalty.Recipient of Multiple Awards: Over the years, Bruce Titus Automotive Group has been honored with numerous awards, including Best of Kitsap, Dealer Rater of the Year, and Carfax Dealer of the Year, underscoring our dedication to excellence in all aspects of our operations.Active Community Involvement: In addition to our business achievements, I am deeply committed to giving back to the community. I have served on various boards and advisory committees, including the South Kitsap Chamber of Commerce, South Kitsap Rotary, Port Orchard Police Department Community Advisory Board, Polaris Historic Theater Board, West Sound Tech Advisory Board (Automotive), South Kitsap High Career and Technical Education Advisory Board (Automotive).Electric Vehicle Certified Elite: I have obtained certification as an Electric Vehicle Certified Elite professional, furthering our dealership\'s expertise in the rapidly evolving automotive landscape.These accomplishments underscore our dedication to excellence, both in business performance and community engagement. They reflect our commitment to serving not only our customers but also the broader community, positioning Bruce Titus Automotive Group as a leader in the automotive industry.
EDUCATION
NCM Associates
General Manager Executive Program, Automotive
Coursera
Google Digital Marketing & E-commerce Professional Certificate, Marketing
Olympic College
Associate of Arts (A.A.), Business, Management, Marketing, and Related Support Services
SKILLS
ABOUT SHANE WOOD
With over 24 years of unwavering dedication in the automotive retail industry, I have relentlessly competed with myself, continuously honing my skills towards achieving personal excellence. This journey has not only been about my own success; it has ignited a profound mission within me — to unlock the full potential of every team member.I am deeply committed to challenging the conventional wisdom of the Pareto Principle and Price\'s Law in the context of sales team performance. My goal is to demonstrate that with the right motivation and training, every member of our team can achieve significant success. This philosophy underpins my approach to leadership, emphasizing collective achievement and the firm belief that we can all rise together.In addition to fostering a culture of empowerment and growth, my ability to masterfully utilize the software crucial to our business, such as our CRM and Inventory management system, has allowed me to make data-driven decisions while others seem to be merely guessing. This proficiency has enabled me to maintain consistency and possess a level of foresight through industry trends.As the General Manager at Bruce Titus Automotive Group, I am entrusted with the responsibility of nurturing a team of highly motivated professionals and steering our operations towards unparalleled success. I firmly believe in the power of strategic hiring, seamless onboarding, and cultivating a winning culture rooted in guiding principles and unwavering customer satisfaction.My ultimate mission is to empower my team, serve my community, and consistently deliver exceptional results. I am passionate about driving innovation, fostering collaboration, and leading by example to inspire those around me to reach their fullest potential.
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