Shane Smith

Chief Marketing Officer | Brand Builder | Strategic Product Developer

Role
Chief Marketing Officer at Black Desert Resort
Location
San Francisco, CA, US
LinkedIn followers
500 followers
Advertising & MarketingView LinkedIn profile

About Shane Smith

A general management executive with a passion for creating breakthrough customer experiences and emotionally-connected brands. I drive revenue by developing market-led strategy and working across organizations to execute. I add the most value when developing, delivering, and monetizing unparalleled products and customer experiences. I have led a variety of functions in service of building businesses that address real market opportunities and customer needs. My experience and capabilities include:• Business strategy and concept development• Branding• Creative direction and communications• Driving acquisition and retention• Customer experience design and ongoing management• Product development• Using customer insights, analytics, and metrics/measurement to inform and manage all of the above

Experience

  1. Chief Marketing Officer

    Black Desert Resort

    Mar 2024 — Present · Ivins, UT, US

    Launched Black Desert Resort hospitality (~800 room resort, 7 restaurants & bars, 18-hole championship golf course, spa & fitness, convention center), Black Desert Championship (televised PGA Tour FedExCup fall & LPGA Tour spring events), and Black Desert Resort real estate marketing (750 condos and 68 estate lots). Responsible for all aspects of marketing, branding, and communications.

Education

  • Stanford University Graduate School of Business

    MBA, Marketing, Strategy, Entrepreneurship

    2005 — 2007

  • Dartmouth College

    AB, Engineering Sciences, Physics

  • Harvard University

    SM, Applied Math

Skills

  • Market Entry
  • Management Consulting
  • Marketing Research
  • Customer Insight
  • Analytics
  • Growth Strategies
  • Business Strategy
  • Market Research
  • Positioning
  • Marketing
  • Portfolio Management
  • Competitive Analysis
  • Start-Ups
  • Strategic Planning
  • Brand Architecture
  • Strategy

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Shane Smith — Chief Marketing Officer at Black Desert Resort in San Francisco, CA, US | Unifers