Shane Patrick

About Shane Patrick

To grow in a progressive organization as a sales leader where my 25+ years of technical…

Experience

1. CEO of Dentaquest Oklahoma

   DentaQuest

   Jan 2021 — Present · Oklahoma City, OK, US

   Day-to-day oversight and leadership of all DentaQuest departments handling Oklahoma and Illinois Medicaid dental insurance business. Development of staff to drive outcomes and create synergy for client operations. • Introduced digital member identification cards which was the first market in company history. • Implementing rollout of Provider Determination Letters digitally for initial pilot with DentaQuest. • Provided an estimated cost savings of $1.61 million dollars in the following ways: Handled multiple state to allow company to hire staff, negotiated to use existing provider portal and CAQH for credentialing, staggering of fraud positions, handled tribal liaison duties, uncovered discrepancies with vendor costs and staggering of additional office location. • Fosters relationships with client contacts at varying levels within those organizations• Provide leadership for all department staff on administrative needs for client programs.• Draft and negotiate amendments to our contracts to ensure partnerships are mutually beneficial and profitable.• Manage clients’ loss ratios and financial standing and adjust to meet organizational goals.• Ensure timely and accurate reporting to all clients. Conduct data analysis to formulate opportunities for cost saving while keeping DentaQuest as a best-in-class organization. • Responsible for all projects from implementation through maintenance such at data file transfers, new member and provider initiatives, performance improvement projects (PIP’s), data driven analytics for cost reduction among many others.

Education

• University of Oklahoma - Price College of Business

  BBA, Marketing

  1994 — 1998

• Oklahoma Christian University

  MBA, E-Commerce

  2001 — 2002

Skills

• Sales Process
• Pricing
• Contract Negotiation
• Selling
• Retail
• B2b
• Marketing
• Sales Presentations
• Negotiation
• Sales Management
• Project Management
• Sales
• Crm
• Sales Operations
• Customer Retention
• Energy
• Customer Service
• Salesforce.com
• Direct Sales
• Six Sigma
• Training
• Customer Satisfaction
• New Business Development
• Business Development
• Leadership
• Cold Calling
• Management
• Account Management