Shane Madden
Customer Operations Manager
- Role
- Customer Operations Manager at Pfizer
- Location
- Memphis, TN, US
- LinkedIn followers
- 500 followers
About Shane Madden
Supply chain CPG forecasting professional with 15 years progressive experience in a…
Experience
Customer Operations Manager
Jun 2018 — Present · Memphis, TN, US
Review and analyze customer orders, forecast, and sales trend to ensure service levels and inventories are at appropriate levels. Maintenance of Databases including item Setup and Forecast updates. Work closely with Supply Chain and Customer Service team to maintain balance.Key Customers:Amerisource BergenCardinalMcKesson
Education
University of Tennessee, Knoxville
Economics
1997 — 2000
Eastern Kentucky University
Bachelor of Arts, Applied Economics
2001 — 2003
Skills
- Inventory Management
- Inventory Control
- Six Sigma
- Pricing
- Logistics
- Cross-Functional Team Leadership
- Demand Planning
- Erp
- Sales
- Supply Management
- Marketing
- Supply Chain Management
- Jda
- Strategic Sourcing
- Sales Plan
- Sap
- Consumer Products
- Management
- Strategic Planning
- Strategy
- Forecasting
- Continuous Improvement
- Manugistics
- Sap Apo
- Demand Forecasting
- Materials Management
- Production Planning
- Analysis
- Supply Chain Optimization
- Merchandising
- Retail
- Lean Manufacturing
- Sales Management
- Collaboration
- Purchasing
- Process Improvement
- P&L Management
- Demand Management
- Sales Operations
- Customer Service
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