Shane Lees

Business Analyst @Next Phase Recruitment

Horsham, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2020 — Present

Business Analyst @Next Phase Recruitment

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Horsham, GB

Supporting senior leadership to deliver improved performance throughout the company. Reviewing company systems, processes and key performance areas- SME for all company systems - Creating and updating company best practices - CRM expert and responsible person for all data - Developing and continuously improving company processes - Analysing and reporting on all company key areas - Identifying emerging industry trends, company processes and driving improvement - Supporting central sales and senior leadership with data and process improvement - Central point of contact for all data and systems processes - Special projects responsible person for the senior leadership team

EDUCATION

2012 — 2015

Aberystwyth University

Bachelor's Degree, International Politics, 2:1

2010 — 2012

The College of Richard Collyer

Politics, Philosophy, Critical Thinking, Film Studies, Media Studies

ABOUT SHANE LEES

My aim is simple; to drive improvement, standardisation and change across our business. An evangelical for business improvement, my role is to drive process change and streamlining of the business. Using an objective, data focussed approach, my job is to contextualise and understand the data and then use it to develop plans, projects and processes to drive change and improvement in the business. A strong believer in a data first approach and an evangelical for standardisation and continuous improvement, my focus is on maximising the profitability of Next Phase by understanding the information, developing process changes from the data, implementing those changes and then reporting on their success. This allows for a full scope of project management within the business analyst function, being accountable to the key stakeholders in the business. A CRM and data SME in Next Phase, I\'m also in charge of technological change and supporting our user base in becoming proficient and expert users of our business technology.

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Shane Lees — Business Analyst at Next Phase Recruitment in Horsham, GB | Unifers