Shane Kleven
Senior Account Manager at Orkin Pest Control
- Role
- Senior Commercial Account Manager at Orkin Pest Control
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Shane Kleven
Developing long term business relationships in a complex and changing business Landscape is my speciality. I strive for excellent customer service and working through complex b2b relations across the U.S and Canada.
Experience
Senior Commercial Account Manager
Mar 2013 — Present · Seattle, WA, US
B2b prospecting and cold calling. Excellent complex customer relations skills.Direct sales and marketing to existing, referral, and new customers.
Education
American Institute of Baking
Certification, Food Processing Plant Protection and Integrated Pest Management
2013 — 2014
Purdue University
Pest Control, Plant Protection and Integrated Pest Management
2013 — 2014
Western Washington University
Master's degree, Secondary School Administration/Principalship
2007 — 2010
The Evergreen State College
Bachelor of Arts (B.A.), Law
1987 — 1991
Edmonds College
Associate of Arts (AA), Legal Assistant/Paralegal
1993 — 1994
Skills
- Team Leadership
- Business-to-Business (B2b)
- Direct Sales
- Inventory Management
- Contract Management
- Negotiation
- Management
- Pest Control
- Integrated Pest Management
- Customer Service
- Sales Process
- Key Account Management
- Cold Calling
- Sales
- Team Building
- Sales Presentations
- Operations Management
- Marketing Strategy
- Leadership
- Time Management
- B2b
- Strategic Planning
- Sales Operations
- Customer Retention
- Contract Negotiation
- Project Management
- New Business Development
- Account Management
- Research
- Customer Satisfaction
- Business Development
- Customer Relations
- Microsoft Word
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