Shane Kerpan
Director - Board of Directors @Hostelling International
Vancouver, BC, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Sep 2022 — Present
Director - Board of Directors @Hostelling International
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Vancouver, BC, CA
Elected Board of Directors
EDUCATION
1989 — 1991
Thompson Rivers University
Diploma - Associate of Commerce and Business Admin.
1989 — 1994
Thompson Rivers University
Diploma - Associate of Arts, Economics and Political Science
2012
University of Leicester
Master of Business Administration, Employee Relations
1989 — 1993
Simon Fraser University
Bachelor of Business Administration, Human Resources
SKILLS
Change ManagementEmployee EngagementBusiness Process ImprovementEmployee RelationsContinuous ImprovementContact Centre ManagementPerformance ManagementP&L Financial ManagementFacilities ManagementWritten & Oral Presentation SkillsOperations ManagementLeadership DevelopmentCoachingProcess ImprovementLeadershipProject PlanningOutsourcingContact CentersStrategic PlanningStrategyManagementHuman ResourcesBudgetsTeam LeadershipForecastingStart-UpsQuality AssuranceRisk ManagementCall CentersVendor ManagementCustomer SatisfactionTime ManagementTeam BuildingTrainingCustomer RetentionCustomer ExperienceBankingTeam ManagementCrmProgram Management
ABOUT SHANE KERPAN
I have a wide array of professional experience in varied industries. My experiences have…
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