Shane Hansen

About Shane Hansen

I am an accomplished and technically sophisticated visionary Information Systems IT Director with over 30 years of progressive experience in Application Development and Support. I am a successful Technology Service Delivery Professional who is quite comfortable in merging technical capability and business insight to direct high performing IT teams and initiatives in complex environments. I have the innate ability to analyze and anticipate challenges while managing innovative solutions to improve system stability, functionality, and efficiency. I have excellent analytical skills; especially when determining technology initiatives, replacements, and more. I specialize in Service Delivery/Production Support, Problem Solving, Vendor Management, Budget Management, Disaster Recovery/Business Continuity, Relationship Management, Managed Services Governance, M&A Integration, Talent Recruitment and Motivational Skills.I am passionate about helping and engaging with customers and delivering results. I also have a successful track record in achieving challenging targets and objectives utilizing my industry expertise and strong computer skills including a very strong knowledge of application technologies and the ability to utilize this technology in complex solutions.I have had the good fortune of successfully establishing cultures of excellence and developing and leading motivated and cohesive teams to support the execution of strategic plans and objectives. My current goal is to secure a Senor Management Level of Support position solving problems while being efficient and delivering expertise with a sense of urgency to restore services to our customers. If you have any questions please feel free to contact me at s••••••••@cox.net.

Experience

1. Senior Manager, Pm Technology Operations

   BMO U.S.

   Oct 2023 — Present · Omaha, NE, US

Education

• Wayne State College

  Bachelor of Science (B.S.), Business Administration

  1982 — 1986

Skills

• Business Intelligence
• IT Strategy
• Databases
• Integration
• Project Portfolio Management
• Ms Project
• Agile Methodologies
• Business Process
• Management
• Team Building
• Program Management
• Analysis
• Systems Analysis
• Business Process Improvement
• Pl/Sql
• Software Project Management
• Vendor Management
• Crm
• Itil
• Team Leadership
• Project Management
• Requirements Analysis
• Security
• Enterprise Software
• Enterprise Architecture
• Software Documentation
• Sdlc
• Networking
• Process Improvement
• Banking
• Service Delivery
• Risk Management
• Business Analysis
• Disaster Recovery
• IT Service Management
• Change Management
• Data Center
• Pmo
• Pmp
• Leadership