Shane Dettmann
Customer-Centric Professional | Delivering Value, Growth & Lasting Client Partnerships
- Role
- Client Success Manager at Onsharp
- Location
- Fargo, ND, US
- LinkedIn followers
- 500 followers
About Shane Dettmann
I recently stepped into the role of Account Manager at Enavate, where I own a portfolio…
Experience
Client Success Manager
Apr 2025 — Present · Fargo, ND, US
Serve as the primary point of contact for clients, ensuring their needs are met with timely, strategic solutions- Build and maintain strong, long-term relationships that foster trust and client retention- Identify opportunities for upselling and cross-selling digital solutions to help clients achieve their business goals- Collaborate with internal teams to align services with client objectives and drive measurable outcomes- Gather and relay client feedback to improve service offerings and enhance the overall customer experience- Advocate for client needs internally to ensure their voice is heard in product and service development.
Education
North Dakota State University
BS
1997 — 2001
Skills
- Strategy
- Building Relationships
- Partner Management
- Saas
- Relationship Management
- Management
- Salesforce.com
- Channel Partners
- Account Management
- Lead Generation
- Crm
- Microsoft Crm
- Solution Selling
- Professional Services
- Business Intelligence
- Sales
- Enterprise Software
- Cloud Computing
- Sales Process
- Strategic Communications
- Project Management
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