Shane Dayley

Role
Business Intelligence Development Manager at Pearson
Location
Englewood, CO, US
LinkedIn followers
500 followers

About Shane Dayley

I am forward-thinking and motivated Senior Manager with significant experience in both…

Experience

  1. Business Intelligence Development Manager

    Pearson

    Sep 2016 — Present

    In my role as Global Manager of Measurements and Customer Satisfaction, I am responsible for the launch and integration of key performance indicators (KPIs) and customer satisfaction programs across 70 countries for the world’s largest education company. I coordinate projects that are involved in the consolidation of data from 13 disparate systems, specifically, moving this data into one data hub, a process that has empowered transparency, effective governance, accuracy, and efficiency. During my tenure, I have developed and introduced change-management process into new global entity, resulting in the reduction of wasted resources and an increase in stakeholder awareness and communication. In addition, I planned and facilitated the implementation of performance reporting, allowing Pearson to track and evaluate executive strategic initiatives and projects.

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Shane Dayley — Business Intelligence Development Manager at Pearson in Englewood, CO, US | Unifers