Shane Cahn
IT Security Operations Manager @BombBomb
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WORK HISTORY
IT Security Operations Manager @BombBomb
Denver, CO, US
As IT Operations Manager for a SaaS company, I lead the IT department across systems, security, compliance, and end-user support. I manage both the strategic direction and day-to-day technical execution of IT, driving scalable infrastructure, audit readiness, and strong internal service delivery. This role blends people leadership with hands-on systems work, aligning our technology stack with business and compliance goals. Key Contributions:Led the IT department for a growing SaaS company, overseeing hiring, training, and strategic planning for all technical operations.Built secure, scalable infrastructure to support a hybrid workforce using Microsoft 365, Intune, and Jamf.Developed and enforced company-wide IT security policies, leading compliance efforts for SOC 2, PCI, and GDPR.Managed Microsoft Sentinel SIEM, ran incident response processes, and remediated vulnerabilities across cloud and endpoint systems.Implemented security awareness and phishing training programs to reduce organizational risk.Led multiple successful SOC 2 audits and handled customer security questionnaires for enterprise deals.Maintained high availability of internal systems and provided responsive support for both Mac and Windows environments.
EDUCATION
Pikes Peak State College
N/A, English Language and Literature, General
Liberty High school
High school Diploma, General
ABOUT SHANE CAHN
As an IT Operations and Security leader in the SaaS space, I blend hands-on technical expertise with strategic management. I’ve built and led IT departments from the ground up, driving infrastructure modernization, secure remote access, and end-user support across hybrid Mac/Windows environments.My focus lies in scaling secure, efficient IT systems, ensuring audit readiness, and aligning IT strategy with business goals. I manage compliance with SOC 2, PCI, and GDPR, lead incident response, and administer tools like Microsoft Sentinel, M365, Intune, and Jamf. Most importantly, I believe in people first and will always do my best to support, mentor and grow my team. Whether it\'s solving complex technical issues or mentoring the next generation of IT pros, I thrive at the intersection of leadership, security, and systems resilience.
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