Shanda Jones
Customer Experience Leader/Enterprise Level Project Management
- Role
- Sr Sales Coordinator, Xfinity on Campus at Comcast
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Shanda Jones
Customer Solutions ∙Process Improvement∙ Strong Strategic Partnerships ∙ Agile…
Experience
Sr Sales Coordinator, Xfinity on Campus
Jan 2016 — Present · Philadelphia, PA, US
Serve as dedicated resource for Xfinity on Campus, one of Comcast’s latest and growing sales channels managing the sales order management process from end to end.• Coordinate internal resources and third parties/vendors for the flawless execution of projects. Ensure that all projects are delivered on-time, within scope and within budget.• Manage, support, and train sales engineers, account executives, division leads and all other stakeholders of XOC in order to have a successful cost efficient sale of the product and production of time sensitive deliverables. • Assist in the definition of the project scope and objectives. Develop a detailed project plan to monitor, track, and automate the process.• Perform risk management to minimize project risks.• Orchestrate and manage the implementation of approximately HD-uDTA wall mounted units for Brookdale Senior Living one of Comcast’s high profile and high risk MDU customers. • Defines the scope of the project to the regions, prepares project schedule and updating as project evolves. • Collaborating and leading cross functional teams as it relates to the project for a seamless effort.• Positively influence others to complete specified deliverables and fostering teamwork. • Status reporting
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