Shana Wilson Anderson
Challenger, Gray & Christmas, Inc
Charlotte, NC, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Present
@Challenger, Gray & Christmas, Inc
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SKILLS
Team ManagementCustomer ExperienceHiringWritingTime ManagementQuality AssuranceTeam LeadershipProcess ImprovementAccount ManagementChange ManagementMicrosoft OfficeSalesInterviewsLeadership DevelopmentContact CentersLeadershipCall CenterCross-Functional Team LeadershipWirelessStrategyCustomer RetentionDigital TransformationCustomer ServicePerformance ManagementEmployee TrainingTrainingCustomer SatisfactionCoachingManagementTeam BuildingProject ManagementStrategic PlanningCall CentersRecruitingStrategic ThinkingTroubleshootingBusiness ProcessTelecommunicationsAnalysisProgram Management
ABOUT SHANA WILSON ANDERSON
In my journey as a Senior Customer Leader and Life Coach, I have discovered that true…
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