Shanard Joyce
Senior Sales Support Analyst @ SentinelOne
- Role
- Senior Sales Operations Analyst at SentinelOne
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Shanard Joyce
Experienced Deals Desk Analyst with a demonstrated history of working in sales support. Professionally skilled in Salesforce,CPQ, Quoting, Sales Operations, IT business operations, SDWAN licensing,hardware,and Security licenses.
Experience
Senior Sales Operations Analyst
Jul 2024 — Present · US
Review and approve quotes based on terms and pricing structures• Track quotes through the approval process and insure timely review and approval.•Work closely with the sales team to structure complex deals, including pricing, discounts, payment terms and contract terms in accordance with company policies and financial goals• Commercial,SMB, SLED & LATAM regional expert in terms of pricing, partner and customer requirements to help Sales establish a strategic approach• Collaborate with internal stakeholders (Sales, Legal, Revenue, and Product) to ensure deals align with internal guidelines• Continuously work with the broader Revenue Operations teams to improve end to end deal flow across Deal Desk, Sales Operations, Channel Operations, and Orders• Salesforce CPQ testing to insure CPQ new rules are working as intended•Review deal structures, including discount & margin approvals, non-standard terms • Work on and complete Ad hoc projects• Provide direct support to the sales team ( via email, phone, and slack) related to the creation of quotes, policies, options, and quote status.
Education
University of Mount Olive
Bachelor's degree, Management Information Systems,Business Administration
2012 — 2016
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