Shanan Jones
Experienced UKG WFM/Pro Techno-Functional Support Specialist
- Role
- Ukg Wfc Techno-functional Support Resource at Koch
- Location
- Claremore, OK, US
- LinkedIn followers
- 500 followers
About Shanan Jones
Results-driven Application Analyst with 16+ years of experience designing, implementing…
Experience
Ukg Wfc Techno-functional Support Resource
Jul 2025 — Present · Claremore, OK, US
UKG WFC 8.1 Support Resource• Responsibilities:o Handling support ticketso Documenting system changeso Addressing system issueso Providing training and guidance to end userso Fixing issues or concerns raised by stakeholderso WIM/SQL for technical issueso Updating, troubleshooting, and creating Accruals and scheduleso Working on holiday items in the attendance moduleo Collaborating with team members to solve issues• Main Tasks:o Ticket support/troubleshootingo Explaining issueso Working with end users to prevent recurring issues
Skills
- Payroll
- Human Resources
- Adp Payroll
- Kronos
- Training
- Fmla
- Movex
- Recruiting
- Time Management
- Management
- Accounts Payable
- Talent Acquisition
- Applicant Tracking Systems
- Hiring
- Personnel Management
- Employee Relations
- Garnishments
- Policy
- Administration
- Kronos Timekeeping
- Employee Benefits
- Hris
- Lawson 9.0, Kronos 6.0 Html
- Aldon Community Manager, Epro Arabia Invoicing and Hris
- • Fluent in Asl/See Sign Language
- Background Checks
- E-Verify
- Team Building
- Benefits Administration
- New Hire Orientations
- Onboarding
- Peoplesoft
- Labor Relations
- HR Policies
- Deferred Compensation
- Payroll Taxes
- Succession Planning
- Employee Engagement
- • Working Knowledge of Windows 98 Through Present, Windows Xp, Ms Word
- Excel, Lotus, Word Perfect, Romac,
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