Shana Murraywolf
Head of Customer Success at Double (formerly Keeper)
- Role
- Head of Customer Success at Double
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Shana Murraywolf
Highly passionate customer success and growth specialist for early-stage start-ups. I pride myself in being the voice of the customer - providing the highest level of customer care and using my expertise to inform the trajectory of product development and business growth. 2x first hire, honored to be able to work right alongside founders at the very early days of the company. I strive to be an ambassador of positive company culture and a leader within each team. Recently made the switch from B2B CPG retail sales/operations in the health-tech space to B2B SaaS.
Experience
Head of Customer Success
Oct 2022 — Present
Education
University of Puget Sound
Bachelor of Arts (BA), Foreign Languages and International Affairs (French)
2009 — 2013
Université Bourgogne Europe
French Language and Literature
2012 — 2012
New York University
Tisch School of the Arts, History and Methods of Analog Photography
2011 — 2011
Skills
- Event Management
- Data Analysis
- Microsoft Powerpoint
- Microsoft Office
- Sales
- Powerpoint
- Fmcg
- Research
- Customer Service
- Social Networking
- Microsoft Word
- Market Research
- Business Operations
- Product Development
- Start-Ups
- Social Media
- Public Speaking
- Team Building
- Event Planning
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