Shana Warner

About Shana Warner

I believe meaningful transformation happens when people learn and build together. That belief has guided my 30+ year journey at Microsoft, where I’ve built a career across disciplines—from manufacturing and operations to HR and customer engagement—always grounded in curiosity, growth, and human connection.With 14 years of people leadership experience, I have a strong passion in coaching individuals and teams through change. Whether partnering with colleagues or with customers, I focus on enabling progress through empathy, insight, and practical support—especially as we explore how AI can unlock new possibilities.I also bring a strong operational mindset—balancing what’s practical with what’s possible and focusing on taking action, not just talking about it. I’m passionate about fostering cultures of experimentation, adaptation, and growth—and I’m continually learning from others. I’m deeply grateful for the mentors, coaches, and colleagues who continue to shape my perspective and challenge me to grow. That spirit of curiosity and collaboration is what makes transformation possible and meaningful.

Experience

1. Principle Architect - Modern Workforce Ai Transformation

   Microsoft

   Aug 2022 — Present · Redmond, WA, US

   I have the privilege of partnering with our customers to drive innovative AI solutions that deliver significant value, with a particular focus on enhancing employee experiences. Through collaboration and a deep understanding of our clients’ needs, I help create impactful strategies that leverage AI to foster engagement, productivity, and satisfaction within their organizations.

Education

• SeattleCoach Training Program

  The Core Competencies of Coaching | Coaching Presence & Skills Mastery

• Capella University

  In Progress: Bachelor of Science in Business, Management and Leadership

  2023 — 2028