Shana Rubelow

Director of Operations at Ohr, Co-founder @Ohr Case Management

Shana is the steady thread that holds OHR’s day-to-day together.As Director of Operations, she ensures every client receives structured, consistent, and compassionate care. She manages case flow, oversees peer support staff, coordinates communication between families and the team, and keeps the moving parts aligned—from scheduling and documentation to onboarding and daily logistics.But her role is more than operations—it’s about presence.Shana brings calm to chaos. With a background in supporting high-need populations and managing complex case systems, she’s known for showing up with warmth, clarity, and zero judgment. She builds trust quickly, reads a situation before it’s fully spoken, and keeps both clients and team members grounded when things feel fragile.Shana\'s intuition is sharp, her care is real, and her ability to hold space for others is rare. She creates safety through reliability, and makes sure no one slips through the cracks.At OHR, Shana is the person families know they can count on - and the one the team turns to when things feel heavy. She leads with kindness, believes deeply in each person’s capacity to heal, and makes the entire process smoother, steadier, and more human.