Shana Pike
Life & Career Coach | Strategic Program Manager | Client Services Expert | DEI Champion | Change-maker committed to advancing equity.
- Role
- Career Coach at Merit America
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Shana Pike
Hi! I\'m Shana, a dynamic change-maker, strategic program leader, and Certified Professional Coach dedicated to advancing equity and empowering underserved communities with 10+ years providing exceptional client services, 7+ years of strategic program management and process improvement, and 3+ years of coaching expertise. My background in mental health and advocacy, coupled with my adaptability and an interdisciplinary skillset, enables me to connect with individuals where they are and provide comprehensive, holistic, human-centered support. My experience encompasses coaching excellence, psychology, research, Diversity, Equity, and Inclusion, social work, education, facilitation, and curriculum development. My relentless commitment to learning and passion for research drive me to continuously expand and reimagine the day-to-day and unlock organizational potential! I am enthusiastic about contributing my skills to mission-driven organizations who champion equity, equality, and meaningful change. Let\'s collaborate and make a positive impact together!
Experience
Career Coach
Jan 2024 — Present
Deliver highly individualized job search support for rolling caseloads of 70+ virtual learners through 1:1 goal-driven coaching, in-depth resume and portfolio reviews, interview preparation, and professional skill development-Regularly assess coaching effectiveness and learner engagement through data analysis, with current learner Positive Career Outcomes of 17%+ higher than cohort averages-Collaborate extensively with cross-functional teams to determine coaching and curriculum best practices, including developing internal and external resources to support learners and staff in new UX track implementation-Demonstrated adaptability and commitment to organizational mission, including successful implementation of Project Red Carpet onboarding pilot, totaling over 200+ learner points of contact, while continuing to support a learner caseload.
Education
Lawrence University
Bachelor of Arts - BA
Tilburg University
Social and Behavioral Science Research
2020 — 2021
International Coaching Academy
ICF-Acccredited Professional Coaching and Team/Group Coaching
University of Amsterdam
Independent Research Project & Study Abroad Program
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