Shan Luo

About Shan Luo

Strategic and analytical leader with a decade of experience in business operations and sales analytics within the tech industry, particularly in SaaS. A proven track record in collaborating with executive-level leadership to synthesize complex analytics into strategic insights and informed business decisions. A reliable partner committed to valuing and fostering cross-functional team collaboration.As an independent self-starter, I excel in fast-paced, high-growth environments, adeptly managing multiple priorities and meet deadlines. In my managerial role, I lead high-performance teams with a focus on team development, talent acquisition, and mentorship, ensuring analysts achieve their full potential and contribute to our collective success.Skills:Data Analytics - SQL, Excel, Google Sheets, AlteryxData Visualization - Tableau, Mode, Looker, Qlik, Microsoft Power BIData Warehouse - Snowflake, BigQuery, RedshiftSales Tools - Salesforce, Microsoft Dynamics, Clari, Clearbit, Zoominfo, Gong, XactlyCertification: Associate Business Foundation & Integration with SAP ERP 6.0 EHP5

Experience

1. Sales Operations Manager

   Amazon

   Jan 2025 — Present

Education

• University of Southern California

  Master, Industrial and Systems Engineering

  2010 — 2012

• Beijing University of Posts and Telecommunications

  Bachlor, Logistics Engineering

  2006 — 2010

Skills

• Key Performance Indicators
• Supply Chain Management
• R
• Data Visualization
• Statistical Modeling
• Sql
• Microsoft Project
• Visio
• Ms Project
• Project Management
• Data Mining
• Statistics
• Sales Operations
• Analysis
• Sap
• Microsoft Office
• Business Analysis
• Data Modeling
• Microsoft Excel
• Powerpoint
• Data Analysis
• Ecommerce
• E-Commerce