Shams Qamar

About Shams Qamar

With over 14+ years of experience in the Software industry expertise in design, development and operations of Large Scale Distributed Software Systems and bring a unique blend of technical expertise building multiple RDBMS\'s and NoSQL database systems including MySQL, Oracle, Cassandra etc.Certified as AWS Associate architect and have extensive hands on experience on AWS, Azure and GCP Cloud solutions.Currently working at Salesforce and building the next-gen messaging platform with smart engineers around and own development and ownership of multiple backend micro-services having tech stack in Java and Spring Boot.My role includes- Leadership and Team Enablement: Focused on unblocking developers by providing essential tools and infrastructure overseeing CI/CD deployments, conducting end-to-end synthetic testing, and implementing robust monitoring and alerting systems. Cross-Functional Collaboration: Worked closely with Product Managers to break down PRDs into actionable epics and tasks and led scrum team to execute the same. Observability and Availability: Specialised in creating custom metrics and logs, with strong expertise in observability tools like Splunk and Grafana.Performance engineering: I have led performance team engineers making templates, tool and necessary Orgs to evaluating end to end load test execution for messaging platform by using Salesforce Performance platform and followup and execution with teams resolving perf bugs.Database Engineering: My experience extends to working as a Database engineer for many years across multiple RDBMS\'s and NoSQL databases, including MySQL, Cassandra, Oracle, and various cloud database solutions on (AWS, Azure, GCP). I am also proficient in infrastructure automation using tools such as Ansible, shell scripting, and Python.

Experience

1. Engineering Manager

   Salesforce

   May 2025 — Present · Bengaluru, IN

   As Engineering Manager, I am responsible for leading my team in building the next-gen Salesforce messaging platform that aims to power messaging for all of Salesforce\'s customers. The responsibilities span across Salesforce\'s clouds, and involves meeting or exceeding security, reliability and performance expectations of our customers in Public Cloud.My focus will be on building great platform & products while also fostering a culture of growth, collaboration, and successful path for each team member.

Education

• Dr. A.P.J. Abdul Kalam Technical University

  B.Tech, Computer Science

  2006 — 2010

• Hindustan Institute of Technology & Management

  Bachelor of Technology (B.Tech.), Computer Science and Engineering

  2006 — 2010

Skills

• Etl
• Mainframe
• Data Guard
• Sql Tuning
• Shell Scripting
• Jcl
• Database Administration
• Z/Os
• Performance Tuning
• Ibm Utilities
• Oracle
• Oracle Database Administration
• Oracle Rac
• Cics
• Pl/Sql
• Unix Shell Scripting
• Extract, Transform, Load (Etl)
• Data Warehousing
• Oracle Certified Dba
• Rman
• Db2
• Databases
• Cobol
• Unix
• Relational Databases