Shamshuddin Ibrahim Shaikh
Anchor by Panasonic
- Role
- Assistant Service Manager at Anchor By Panasonic
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Shamshuddin Ibrahim Shaikh
A result-oriented professional with over 13+ years of experience in Customer Service…
Experience
Assistant Service Manager
Feb 2025 — Present · Thane, IN
I am responsible for CRM, contact center processes, and field service delivery for e-commerce and modern trade. I lead field service operations for modern trade in the W1 region of India, and I am also responsible for developing the service strategy in this area.My duties include creating the service structure, standard operating procedures (SOPs), business plans, and strategies aimed at fostering a consumer-centric and cost-effective organization.
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