Shamsher Singh

About Shamsher Singh

IT Professional with 10+ years of experience in Cloud Administration, Networking, ERP…

Experience

1. Administrator L2

   Wipro

   Jun 2018 — Present · Kolkata, IN

   Delivered first-line support for end users regarding Finacle issues, including various banking modules such as Loans, Term Loans, Inventory, Customer Accounts, Account Management, Term Deposits, Collateral Linkage, and End-of-Day (EOD) and BOD processes. Experienced in managing network infrastructure and providing daily support for banking software and network devices. Proven ability to troubleshoot and resolve technical issues remotely with speed and accuracy. Skilled in configuring and managing dynamic routing protocols such as BGP and OSPF, as well as Layer 2 technologies including VLANs, VTP, and ACLs. Hands-on experience with firewalls, VPNs, remote deployments, and in-depth network troubleshooting. Proficient in supporting Fortinet SDWAN, VSAT systems, and Windows Server Active Directory environments. Perform routing and switching tasks as required. Hands-on experience with Azure Services, including the configuration of virtual machines, storage accounts, and resource groups. I adept at deploying and managing IIS, as well as implementing backup and failover solutions. My skills extend to configuring Network Security Groups (NSG), Load Balancers, network peering, point-to-site VPNs, Storage, Monitoring and firewalls. Collaborated with ISPs (TATA, Hughes, BSNL) to ensure network availability across banking sites.