Shamshad Alam
Sir.Travel consultant Customer service specialist MMT Concentix ,Arabic, English, Urdu,&Vice Versa Translator, Content Writer/ Skilled Editor /Arabic Teacher /GDS Expert(Amadus ,Galileo, Ek Spark)+91-7607174115
- Role
- Customer Service Associate at Concentrix
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Shamshad Alam
I am a bilingual professional (Arabic & English) With proven experience as a Travel Consultant Customer service specialist with strong expertise in GDS(Amadus, Galileo,Ek Spark) currently working in eCommerce advisory support and driving customer satisfaction.Handle queries on inbound & out bound call, email,chat.Checking the suitable flight for reservation, Reissue, Cancellation on GDS (Galileo and Amadus)-Fare rules,fare difference, split PNR.Provide solutions for Customer these queries into business in Arabic and English language.Arabic, English, Urdu Translator and Interpreter.
Experience
Customer Service Associate
Dec 2024 — Present · Kolkata, IN
Having Knowledge of GDS like: Amadeus and Travel Port
Education
Maulana Mazharul Haque Arabic @persian university Patna Bihar
Bachelor of Arts - BA, Art/Art Studies, General
10th12th Madarsa Education Board Fro M Patna Bihar
Bachelor of Arts - BA, Translation in Arabic vs english
Bihar state Madrasa Education Board Patna Bihar India
Associate of Arts - AA, Arabic Language and Literature
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.