Shamseer Abdullah
Senior Manager @SNP Group
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WORK HISTORY
Senior Manager @SNP Group
London, GB
EDUCATION
MES Bava Residential School
10th
College of Engineering, Munnar
Bachelor of Technology (BTech), Information Technology
GOVT. COLLEGE, MADAPPALLY
Predegree- Maths (first group), Mathematics
ABOUT SHAMSEER ABDULLAH
A highly motivated SAP Project/Programme Governance and ITIL Service Management certified professional. I have over 2 decades of Project management experience over many industry domains.Key highlights include:Delivered high value projects in offshore-onsite model from conception through to go live, with values up to £5 million Managing all aspects of the Service Lifecycle, designing and managing complex IT implementations into multi-vendor production support frameworks, maintaining end to end SLAs Use of proven strategies, automation techniques and repeatable template frameworks to minimize risk to Production services and slashed the total cost of ownership for IT Project implementations and new service introductions by 20%. Business Analysis activities during company merger application consolidation resulted in downsized application footprint and reduced operational costs by up to £10 million Support lead for centralized Test, Training and Development Environment support and configuration management services thereby realizing cost benefits for individual projects while enhancing services through continual learning. Adept in coordinating with clients & forging relations; interfacing with them to understand their requirements & provide customized services through coherent workshops. Major Incident, Release, Change and Problem management process implementation experience for large scale SAP programs.
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