Shampa Singha
Renewals Representative | APAC at Barracuda Network | Accounts Managements
- Role
- Renewals Representative (Apac) at Barracuda
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Shampa Singha
I am Self Motivated & enthusiastic person. I believe in achievement, affiliation and…
Experience
Renewals Representative (Apac)
Aug 2025 — Present · IN
Driving Renewal Revenue: Focusing on maintaining high renewal rates and achieving monthly/quarterly revenue targets.Customer Communication: Proactively contacting customers via phone and email to discuss renewals and options,Proposal Creation and Negotiation: Preparing and delivering renewal proposals, negotiating terms, and providing necessary documentation.CRM Management: Utilizing Salesforce to track customer activity, manage the renewal pipeline, and forecast renewal outcomes.Upsell Identification: Recognizing opportunities to upsell additional products or services within existing customer accounts.Cross-Functional Collaboration: Working with Customer Success, Channel, and Sales teams to ensure a smooth renewal process and address any customer issues.Risk Mitigation: Proactively identifying and resolving potential issues that could impact renewals.
Education
University Of North Bengal
B.com( Accountancy honours)
2016 — 2020
Hebron High School
ISCE
2015 — 2016
Indira Gandhi National Open University
Master's degree (M.com)
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