Shamna Jinson
IT Service Operations | Database Engineering | ITIL®| Incident Management |
- Role
- Senior Analyst - IT Service Operations at Dell Technologies
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
Experience
Senior Analyst - IT Service Operations
Oct 2019 — Present · Hyderabad, IN
Skills
- Integration Testing
- Operating Systems
- Sql
- Management
- Quality Center
- Test Automation
- Service Delivery
- Technical Support
- Team Management
- Identity & Access Management (Iam)
- Windows Xp
- Process Improvement
- Windows
- Databases
- Telecommunications
- Testing
- Test Planning
- Customer Experience
- Requirements Analysis
- Networking
- Lotus Notes
- Incident Management
- System Testing
- Vendor Management
- Defect Tracking
- Unix
- Hardware
- Test Execution
- Troubleshooting
- Data Analysis
- Quality Assurance
- Qtp
- Test Management
- Manual Testing
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