Shamira Joshua

About Shamira Joshua

I love combining my passion for technology, people and products in my role as Product Manager for US Government Clouds at ServiceNow. I own and manage our Government Community Cloud (GCC), our regulated cloud authorized at FedRAMP High and IL-4 and launched the National Security Cloud (NSC), our regulated cloud built exclusively for the US Department of Defense. I am a dynamic, goal driven technologist, a true extrovert and strong believer in constant learning. I love working with people and teams to design and create high-impact solutions. I work to combine my technical experience and people skills to help customers solve their business challenges with the best in technology. I have strong presentation and interpersonal skills, enjoy public speaking, and have led several initiatives including Lean In Circles, Girls Who Code club, Public Speaking workshops and have organized demo zones at conferences.I recently moved into Product Management where I get to work with cloud technology and incredible people! Prior to this, I worked to deploy and operationalize Teradata Cloud solutions at AT & T and was a senior engineer on the QuerdGrid product line. I spent 5 years at Cisco Systems in the network services space working on security, WAN optimization and virtualization technologies. Specialties: Software Development, Solution Architecture, Executive Communication, Technical Presentations, Crisis Management, Quality Improvement, Software Development Lifecycle, Agile/Scrum Methodology, Engineering Operations, Computer Security, SSL/TLS infrastructure, Software Development, Computer Network Software, Computer Network Design and Analysis, Web Application Design and Development, Mobile Application Development

Experience

1. Principal Product Manager

   ServiceNow

   Jun 2022 — Present · Austin, TX, US

   Manage ServiceNow\'s Government Community Cloud (GCC) authorized at FedRAMP High and IL-4, with over 700 customers and IL-5 authorized National Security Cloud (NSC) launched March 2023Focus on end-to-end product management, P&L ownership. customer satisfaction, business growth, and interdepartmental collaboration.Successfully led the launch of the National Security Cloud (NSC), a purpose-built cloud for the US Department of Defense, meeting market schedule and achieving 4x 2023 revenue targets YTD.Established a new role at ServiceNow to consolidate product management for all US Government Clouds, enhancing trust and ownership for government leaders, field teams, and internal stakeholders.Serve as the single point of contact for federal customer requirements, concerns, and questions across the ServiceNow product portfolio.Lead a cross-functional working group for Zero-Trust product strategy, unifying ServiceNow\'s products into a reference architecture that offers high-value use-cases for customers adopting zero-trust.

Education

• Anna University Chennai

  Bachelor of Engineering, Electronics and Communication Engineering

  2006 — 2010

• Stanford Continuing Studies

  Advanced Computer Security Certificate, Computer and Information Systems Security/Information Assurance

  2014 — 2018

• University of Southern California

  Master of Science, Electrical Engineering/Computer Science

  2010 — 2012

Skills

• Enterprise Software
• Jquery
• Web Applications
• Voip
• Software Development
• Python
• Scrum
• Matlab
• Html
• Apache
• C
• Opnet
• Jsp
• Android
• Soap
• Collaborative Problem Solving
• Secure Sockets Layer (Ssl)
• Project Management
• Node.js
• Wireshark
• Application Security
• Rabbitmq
• Agile Methodologies
• Windows
• Vhdl
• Vbscript
• Eclipse
• Network Security
• Java
• Unix
• Spring Framework
• Php
• Udp
• C++
• Xml
• Rest
• Ajax
• Mysql
• Tcp/Ip
• Angularjs