Sham Galla

WORK HISTORY

EDUCATION

SKILLS

ABOUT SHAM GALLA

I’m a commercially focused Senior Account Manager with over a decade of experience managing multi‑million‑pound client portfolios, driving revenue growth, and improving operational performance across manufacturing, security, and service‑based sectors.I specialise in building long‑term, strategic client relationships and delivering measurable commercial outcomes from increasing revenue and improving retention rates to optimising service delivery and leading cross‑functional teams. I have a proven track record of turning complex client needs into actionable solutions, strengthening partnerships, and contributing directly to business growth.Throughout my career, I’ve overseen large portfolios, led high‑value accounts, managed £8M+ order books, and worked closely with stakeholders across operations, finance, merchandising, and production. Whether improving SLAs, streamlining processes, or identifying new commercial opportunities, I focus on delivering consistent value and a strong customer experience.I thrive in fast‑paced environments where strong communication, commercial awareness, and proactive problem‑solving make the difference. I’m now looking for senior opportunities where I can contribute to commercial strategy, lead key accounts, and help shape high‑performing teams.If you want to connect or discuss future opportunities, I’m always open to conversations.