Shameka Hall
Service Representative @AT&T
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WORK HISTORY
Service Representative @AT&T
US
Customer ServiceTransfer/direct calls to appropriate departments.Trouble shoot on accounts to determine what actions are necessary to correct customer problems.Determines customer requirements from among many service offerings.Negotiate and prepare service order requests from existing and new customers for installation, removal or changes of telephone service. Clerical Prepare self-composed letters to customers. Coordinate service arrangements/agreements with other departments.
EDUCATION
Baker College of Auburn Hills
Bachelor’s Degree
Baker College of Auburn Hills
Associate’s Degree
ABOUT SHAMEKA HALL
By day I work at a Fortune 500 company, AT & T, as a Service Representative, where I…
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