Shameika Cofer
System Support Specialist at Synagro
- Role
- System Support Specialist at Synagro
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
Experience
System Support Specialist
Oct 2019 — Present · Houston, TX, US
Monitored hardware, software and peripheral performance against organizational expectations.Maintained documentation and resources regarding problem resolution for reference in future instances.Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.Documented support procedures, processes and solutions in centralized systems, enabling user self-service.Manage mobile device and deployed to new users.
Skills
- Recruiting
- Staff Development
- Outlook
- Curriculum Development
- Payroll
- Multimedia
- Telephone Skills
- Training
- Customer Service
- Technical Recruiting
- Executive Support
- Accounts Receivable
- Internal Communications
- Onboarding
- Interviews
- Human Resources
- Employee Training
- Employee Handbooks
- Applicant Tracking Systems
- Hipaa
- Employee Recognition
- Travel Arrangements
- Employee Relations
- E-Mailers
- E-Learning
- Office Administration
- Microsoft Office
- Open Office
- Talent Acquisition
- Brochures
- Management
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